1. What are Aryaka Networks’ practices regarding the collection and use of information?
(a) Personally Identifiable Information:
(i) We may collect personally identifiable information from you (including, without limitation, your name, billing address, shipping address, email address, phone number, credit card number and expiration date, gender, date of birth, event type and date) when you provide it to us such as when you create an account, place an order, enter a promotion, sign-up for a newsletter, participate in a survey, contact customer service or otherwise interact with us. We may maintain a record of the purchases you make with us.
(ii) We may use your personally identifiable information in the following ways:
- To communicate with you and to send your information by email, postal mail, telephone, or other means about our products, services, promotions and the like;
- To administer and fulfill information requests and our promotions and offers, and, if you order products or services, to process and fulfill your order and to send you emails to confirm your order status and shipment;
- To help us learn more about your preferences;
- To help us address problems with and improve our site design, products and services;
- To enhance your experience with Aryaka Networks;
- To analyze trends and statistics;
- To protect the security or integrity of our websites and business;
- To contact you if necessary.
(c) Pixel Tags:
(i) We use “pixel tags” (also called “web beacons” or “clear gifs”), which are tiny graphic images, on this Site and in our emails. Pixel tags help us analyze our customers’ online behavior and measure the effectiveness of this Site. We work with service providers that help us track, collect, and analyze this information.
(ii) Pixel tags on this Site may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with this Site. This information may include your computer’s Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to this Site. We do not otherwise track any information about your use of other websites.
(iii) Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.
(iv) We also work with third-party companies that use tracking technologies to serve information on our behalf across the Internet. These companies may collect information about your visits to this Site and your interaction with our information and other communications.
(d) Other Information: As you interact with us, certain information my be collected passively, such as your Internet protocol address, browser type, operating system, or the MAC address of a wireless device that you may be using to access our site. This helps us identify you and provide better service to you. An “Internet protocol address” or “IP Address” is a number that is automatically assigned to your computer when you use the Internet. The “MAC Address” or “Media Access Control Address” is an identifier attached to a network adapter, such as your wireless (Wi-Fi) card, device, or component.
2. What are Aryaka Networks’ practices regarding sharing and disclosure of Personally Identifiable Information?
(a) We may share the personally identifiable information that you provide us with the various brands of Aryaka Networks. Additionally, we may share such personally identifiable information with our subsidiaries and affiliates (the “Affiliated Entities”) and third parties as follows (per the terms of the below section entitled “How do I opt-out of Aryaka Networks’ practice of sharing information with Affiliated Entities and Promotional Partners?”, you may opt-out of having Aryaka Networks share your personally identifiable information with Affiliated Entities and such third parties):
(i) Affiliated Entities: We may share your personally identifiable information with Affiliated Entities for the uses set forth above in Section 1(a).
(ii) Promotional Partners: Aryaka Networks may share your personally identifiable information with selected third parties (“Promotional Partners”) so that they can send you promotional materials about goods and services (including special offers and promotions) offered by them. Aryaka Networks also may provide your personally identifiable information to Promotional Partners when we team up with them to offer or provide products, services or other promotions. When selecting Promotional Partners, Aryaka Networks tries to select only reputable companies that offer high quality products and services. When you respond to any offers of, purchase the products or services from or participate in any other promotion sponsored by any Promotional Partner, any information that you provide to such Promotional Partner will be subject to such Promotional Partner’s privacy practices.
(iii) Service Providers: We may share your information with our service providers who manage our customer information and perform services on our behalf, such as analyzing certain personal and non-personal information to allow us to better provide products and services to you, sending communications, conducting surveys, etc. We do not authorize any of these service providers to make any other use or disclosure of your information.
(iv) Other Disclosures: Personally identifiable information of any individual user also may be shared with other companies outside Aryaka Networks: (i) as permitted by law; (ii) in the event of a transfer of ownership or assets of Aryaka Networks; (iii) in the event of a bankruptcy of Aryaka Networks; (iv) where we determine that disclosure of specific information is necessary to comply with the request of a law enforcement or regulatory agency or other legal process; or (v) to protect the interests or safety of Aryaka Networks or other visitors to this Site.
3. Ad Networks
Aryaka has no access to or control over these cookies that are used by third-party advertisers; however we do not advertise directly on aryaka.com.
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.
4. Online Advertising We Use
Aryaka also uses 3rd party vendor re-marketing tracking cookies, including the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet. As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system. This allows us to make special offers and continue to market our services to those who have shown interest in our service.
6. How do I access or change my information?
(a) You can review and change certain personally identifiable information related to your use of this Site (such as your name and contact information). To access your information at this Site, simply sign in to your account using your email address and password, and you will be able to edit your personally identifiable information in your account profile.
(b) You can also ask us to update your personally identifiable information by contacting us as described in the section below entitled, “How do I contact you?” Any request to update your personal information may take up to 10 days for your email request and up to 8 weeks for your postal mail request.
7. How do I stop receiving Aryaka Networks emails?
(a) If you prefer not to receive promotional emails, such as information about new products, special offers and sales events, from one or more of the Aryaka Networks brands, you can let us know by contacting our customer service as described in the below section entitled, “How do I contact you?”. Please be sure to include your full name and the email address you used when you registered with or made a purchase from the Aryaka Networks brand. It may take up to 10 days to process your email request.
(b) Please note that when you make an online purchase from us, we will continue to confirm your order status and shipment by email. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.
8. How do I stop receiving catalogs?
If you no longer wish to receive catalogs or other postal mail or wish to alert us to duplicate mailings, please contact customer service as described below in the section entitled, “How do I contact you?” Please provide your exact name and postal address so that your request can be effectively processed. It may take up to 90 days in order for your information to be removed from our list.
9. How do I opt-out of Aryaka Networks’ practice of sharing information with Promotional Partners?
If you no longer want Aryaka Networks to share your personally identifiable information with Promotional Partners, you may opt-out of such sharing by contacting customer service as described below in the section entitled, “How do I contact you?” It may take up to 90 days in order for your information to be removed from our list.
10. Does Aryaka Networks combine information from different sources?
We may combine the personally identifiable information that we collect from you with other information about you that we collect or receive from other sources. This information may be used to improve our websites, to personalize your online experience, to tailor our communications with you, to determine the effectiveness of our advertising, and for other internal business purposes.
11. How do I know my personally identifiable information is secure?
(a) We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personally identifiable information. No company can fully eliminate security risks connected to handling information on the Internet. You should know that unauthorized persons might attempt to intercept your network communications. We encourage you to exercise caution in accessing Wi-Fi hotspots and other communications networks.
(b) When you enter your personally identifiable information on our websites, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personally identifiable financial information, look at your browser’s security level indicator to the right of the address bar or lower right corner of the window. If you see a solid key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from “http” to “https.”
12. What about links to other websites?
13. How do I contact you?
Aryaka Networks, Inc.
Attn: Public Relations
691 S Milpitas Blvd – Suite 206
Milpitas, CA 95035
15. What are the California Privacy Rights?
California Civil Code Section 1798.83 permits customers of Aryaka Networks who are California residents to request certain information regarding its disclosure of personally identifiable information to third parties for their direct marketing purposes. To make such a request, please write us:
Aryaka Networks, Inc.
Attn: Public Relations
691 S Milpitas Blvd – Suite 206
Milpitas, CA 95035
For additional information, please see: