Privacy Policy

We take your privacy very seriously

Aryaka Networks, Inc. (“Aryaka Networks” or “We”) values its customers and respects your privacy. This Privacy Policy discloses Aryaka Networks’ information gathering and dissemination practices for the information collected through our call centers and websites operated by or on behalf of Aryaka Networks, including without limitation, the website located at www.aryaka.com (such website shall hereinafter be referred to as this “Site”). We encourage you to read this Privacy Policy before using this Site. Your use of this Site signifies that you agree with all of the terms and conditions of this Privacy Policy, so please do not use this Site if you disagree with any part of this Privacy Policy. Our privacy commitment extends to Aryaka Networks and all of our brands (which include, but are not limited to, Aryaka Networks, MyAryaka, Aryaka, The Aryaka Network , and ASN).1. What are Aryaka Networks’ practices regarding the collection and use of information?
(a) Personally Identifiable Information:

(i) We may collect personally identifiable information from you (including, without limitation, your name, billing address, shipping address, email address, phone number, credit card number and expiration date, gender, date of birth, event type and date) when you provide it to us such as when you create an account, place an order, enter a promotion, sign-up for a newsletter, participate in a survey, contact customer service or otherwise interact with us. We may maintain a record of the purchases you make with us.

(ii) We may use your personally identifiable information in the following ways:

  • To communicate with you and to send your information by email, postal mail, telephone, or other means about our products, services, promotions and the like;
  • To administer and fulfill information requests and our promotions and offers, and, if you order products or services, to process and fulfill your order and to send you emails to confirm your order status and shipment;
  • To help us learn more about your preferences;
  • To help us address problems with and improve our site design, products and services;
  • To enhance your experience with Aryaka Networks;
  • To analyze trends and statistics;
  • To protect the security or integrity of our websites and business;
  • To contact you if necessary.

(b) Cookies: This Site uses “cookies,” which are small data files that are stored on your computer when you visit a website. Cookies enable you to use or shop on this Site and may be used in a variety of ways to enhance or personalize your online experience. For example, we may use cookies to enable you to use certain features of this Site, store your preferences, recognize you when you return to this Site, track your orders, and monitor and maintain information about your use of this Site. Cookies also may be used to collect transaction information needed by promotions conducted on this Site. Cookies do not cause damage to your computer system or files, and only the website that transferred a particular cookie to you can read, modify or delete such cookie. You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you will not be able to access your account information or make purchases on or similarly use this Site.

(c) Pixel Tags:

(i) We use “pixel tags” (also called “web beacons” or “clear gifs”), which are tiny graphic images, on this Site and in our emails. Pixel tags help us analyze our customers’ online behavior and measure the effectiveness of this Site. We work with service providers that help us track, collect, and analyze this information.

(ii) Pixel tags on this Site may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with this Site. This information may include your computer’s Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to this Site. We do not otherwise track any information about your use of other websites.

(iii) Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.

(iv) We also work with third-party companies that use tracking technologies to serve information on our behalf across the Internet. These companies may collect information about your visits to this Site and your interaction with our information and other communications.

(d) Other Information: As you interact with us, certain information my be collected passively, such as your Internet protocol address, browser type, operating system, or the MAC address of a wireless device that you may be using to access our site. This helps us identify you and provide better service to you. An “Internet protocol address” or “IP Address” is a number that is automatically assigned to your computer when you use the Internet. The “MAC Address” or “Media Access Control Address” is an identifier attached to a network adapter, such as your wireless (Wi-Fi) card, device, or component.

2. What are Aryaka Networks’ practices regarding sharing and disclosure of Personally Identifiable Information?
(a) We may share the personally identifiable information that you provide us with the various brands of Aryaka Networks. Additionally, we may share such personally identifiable information with our subsidiaries and affiliates (the “Affiliated Entities”) and third parties as follows (per the terms of the below section entitled “How do I opt-out of Aryaka Networks’ practice of sharing information with Affiliated Entities and Promotional Partners?”, you may opt-out of having Aryaka Networks share your personally identifiable information with Affiliated Entities and such third parties):

(i) Affiliated Entities: We may share your personally identifiable information with Affiliated Entities for the uses set forth above in Section 1(a).

(ii) Promotional Partners: Aryaka Networks may share your personally identifiable information with selected third parties (“Promotional Partners”) so that they can send you promotional materials about goods and services (including special offers and promotions) offered by them. Aryaka Networks also may provide your personally identifiable information to Promotional Partners when we team up with them to offer or provide products, services or other promotions. When selecting Promotional Partners, Aryaka Networks tries to select only reputable companies that offer high quality products and services. When you respond to any offers of, purchase the products or services from or participate in any other promotion sponsored by any Promotional Partner, any information that you provide to such Promotional Partner will be subject to such Promotional Partner’s privacy practices.

(iii) Service Providers: We may share your information with our service providers who manage our customer information and perform services on our behalf, such as analyzing certain personal and non-personal information to allow us to better provide products and services to you, sending communications, conducting surveys, etc. We do not authorize any of these service providers to make any other use or disclosure of your information.

(iv) Other Disclosures: Personally identifiable information of any individual user also may be shared with other companies outside Aryaka Networks: (i) as permitted by law; (ii) in the event of a transfer of ownership or assets of Aryaka Networks; (iii) in the event of a bankruptcy of Aryaka Networks; (iv) where we determine that disclosure of specific information is necessary to comply with the request of a law enforcement or regulatory agency or other legal process; or (v) to protect the interests or safety of Aryaka Networks or other visitors to this Site.

3. Ad Networks
Our third-party ad networks use technology that allows advertisements and links to appear on other sites in your browser. In some cases they automatically receive your IP address when this occurs. Other technologies (such as cookies, JavaScript, or Web Beacons) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and / or to personalize the advertising content that you see.

Aryaka has no access to or control over these cookies that are used by third-party advertisers; however we do not advertise directly on aryaka.com.

You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. Aryaka’s privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

4. Online Advertising We Use
Aryaka also uses 3rd party vendor re-marketing tracking cookies, including the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet. As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system. This allows us to make special offers and continue to market our services to those who have shown interest in our service.

5. Opt-Out
You may opt out of Google’s use of cookies by visiting Google’s Ad Settings. Also, you can opt out of other third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

6. How do I access or change my information?
(a) You can review and change certain personally identifiable information related to your use of this Site (such as your name and contact information). To access your information at this Site, simply sign in to your account using your email address and password, and you will be able to edit your personally identifiable information in your account profile.

(b) You can also ask us to update your personally identifiable information by contacting us as described in the section below entitled, “How do I contact you?” Any request to update your personal information may take up to 10 days for your email request and up to 8 weeks for your postal mail request.

7. How do I stop receiving Aryaka Networks emails?
(a) If you prefer not to receive promotional emails, such as information about new products, special offers and sales events, from one or more of the Aryaka Networks brands, you can let us know by contacting our customer service as described in the below section entitled, “How do I contact you?”. Please be sure to include your full name and the email address you used when you registered with or made a purchase from the Aryaka Networks brand. It may take up to 10 days to process your email request.

(b) Please note that when you make an online purchase from us, we will continue to confirm your order status and shipment by email. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.

8. How do I stop receiving catalogs?
If you no longer wish to receive catalogs or other postal mail or wish to alert us to duplicate mailings, please contact customer service as described below in the section entitled, “How do I contact you?” Please provide your exact name and postal address so that your request can be effectively processed. It may take up to 90 days in order for your information to be removed from our list.

9. How do I opt-out of Aryaka Networks’ practice of sharing information with Promotional Partners?
If you no longer want Aryaka Networks to share your personally identifiable information with Promotional Partners, you may opt-out of such sharing by contacting customer service as described below in the section entitled, “How do I contact you?” It may take up to 90 days in order for your information to be removed from our list.

10. Does Aryaka Networks combine information from different sources?
We may combine the personally identifiable information that we collect from you with other information about you that we collect or receive from other sources. This information may be used to improve our websites, to personalize your online experience, to tailor our communications with you, to determine the effectiveness of our advertising, and for other internal business purposes.

11. How do I know my personally identifiable information is secure?
(a) We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personally identifiable information. No company can fully eliminate security risks connected to handling information on the Internet. You should know that unauthorized persons might attempt to intercept your network communications. We encourage you to exercise caution in accessing Wi-Fi hotspots and other communications networks.

(b) When you enter your personally identifiable information on our websites, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personally identifiable financial information, look at your browser’s security level indicator to the right of the address bar or lower right corner of the window. If you see a solid key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from “http” to “https.”

12. What about links to other websites?
For your convenience and information, this Site may contain links to other websites, which may have privacy policies that differ from our own. We are not responsible for the content or practices of any linked website. Please be aware that the terms of our Privacy Policy do not apply to these outside websites – we recommend that you review the privacy policy of any website that you access through this Site.

13. How do I contact you?
For questions about this Privacy Policy, to make choices about receiving promotional communications, to update your personally identifiable information, or to place an order, you can contact any of our Aryaka Networks brands by email, telephone, or postal mail as follows:

Aryaka Networks, Inc.
Attn: Public Relations
691 S Milpitas Blvd – Suite 206
Milpitas, CA 95035
1.877-7-ARYAKA
pr@aryaka.com

14. What law governs this Privacy Policy?
This Site is controlled and operated by Aryaka Networks from the United States, and is not intended to subject Aryaka Networks or any Affiliated Entity to the laws or jurisdiction of any state, country or territory other than that of the United States. Aryaka Networks does not represent or warrant that this Site, or any part thereof, is appropriate or available for use in any particular jurisdiction. Those who choose to access this Site do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit this Site’s availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. This Site and Privacy Policy are governed by the laws of the State of California, USA, without regard to its choice of law or conflicts of law provisions.

15. What are the California Privacy Rights?
California Civil Code Section 1798.83 permits customers of Aryaka Networks who are California residents to request certain information regarding its disclosure of personally identifiable information to third parties for their direct marketing purposes. To make such a request, please write us:

Aryaka Networks, Inc.
Attn: Public Relations
691 S Milpitas Blvd – Suite 206
Milpitas, CA 95035
1.877-7-ARYAKA
pr@aryaka.com

For additional information, please see:
https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=CIV&division=3.&title=1.81.&part=4.&chapter=&article
http://anaheimanytime.net/images/articles/498/061902pubrecact.htm?WAISdocID=5242159818%2B3%2B0&WAISaction=retrieve

16. How will I know if you update this Privacy Policy?
We may amend this Privacy Policy at any time. Any such amendment to this Privacy Policy will be effective upon our posting of the revised Privacy Policy on this Site.