This Data Protection Addendum for Early Access Services (“EADPA“) forms part of the Design Partnership Program Early Access Agreement between Aryaka and Customer (as applicable, the “Agreement“) under which Aryaka provides the Early Access Services to Customer. By executing the Agreement, Customer agrees to be bound by the terms of this DPA as in effect at the time of execution. Aryaka may update this DPA from time to time. Continued use of the Early Access Services following the effective date of any update constitutes Customer’s acceptance of the revised DPA. Capitalized terms used but not defined in this EADPA will have the meaning set forth in the Agreement.
Customer will provide only Personal Data that is adequate, relevant, and reasonably necessary for Aryaka to perform the Early Access Services. Customer represents and warrants that its collection of Personal Data and disclosure to Aryaka complies with all applicable Data Protection Laws.
Aryaka will Process the Personal Data only: (i) in accordance with Customer’s instructions as documented in the Agreement and further described in Annex IB; (ii) for the purposes of providing and operating the Early Access Services for Customer’s evaluation and testing; (iii) for diagnosing, troubleshooting, and resolving issues identified during testing; (iv) for improving and developing the Early Access Services based on performance analysis and Customer Feedback Data; (v) for training, improving, and developing Aryaka’s artificial intelligence and machine learning models and algorithms, provided that any Personal Data used for such purposes is first aggregated or de-identified in accordance with applicable Data Protection Laws such that it no longer constitutes Personal Data; (vi) for improving and developing Aryaka’s products and services generally, using only aggregated or de-identified data derived from the Early Access Services; and (vii) as needed to comply with applicable law.
Feedback Data that does not contain Personal Data is not subject to this EADPA. Where Feedback Data incidentally contains Personal Data, Aryaka will extract and retain only the non-personal elements and will delete the Personal Data component promptly.
Aryaka will notify Customer without undue delay whenever Aryaka learns that there has been a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Personal Data Processed through the Early Access Services (each, a “Data Breach”), unless prohibited by applicable law or otherwise instructed by law enforcement or a supervisory authority. Taking into account the nature of Processing and the information available to Aryaka, Aryaka will take reasonable steps to assist Customer at Customer’s reasonable request in complying with Customer’s notification obligations regarding data breaches as required by applicable law. Aryaka reserves the right to charge a reasonable fee to Customer for any requested assistance.
Upon Customer’s reasonable request (to be exercised no more than once per year, unless a Data Breach has occurred or as required more frequently by a supervisory authority) Aryaka will promptly make available to Customer all information in its possession necessary to demonstrate Aryaka’s compliance with its obligations under this EADPA and will allow for and contribute to reasonable audits. All information provided will be Aryaka’s Confidential Information and may not be disclosed without Aryaka’s prior written consent, except as required by applicable law.
At Customer’s reasonable request and taking into account the nature of the Processing, Aryaka will take reasonable steps to assist Customer with Customer’s obligation to respond to Data Subjects’ requests to exercise their rights under applicable law by taking appropriate technical and organizational measures. Taking into account the nature of the Processing and the information available to Aryaka, Aryaka also will assist Customer at Customer’s reasonable request in meeting its compliance obligations regarding carrying out data protection impact assessments and related consultations of supervisory authorities. Aryaka reserves the right to charge a reasonable fee to Customer for such requested assistance.
To the extent Aryaka Processes Personal Data of residents of California or other US states with applicable consumer privacy laws, Aryaka will not: (a) sell or share such Personal Data; (b) retain, use, or disclose such Personal Data outside of Aryaka’s direct business relationship with Customer or for any purpose other than as specified in this DPA; or (c) combine such Personal Data with personal information received from other sources, except as permitted by applicable law. Aryaka will notify Customer if Aryaka determines it can no longer meet its obligations under applicable US state privacy laws. Customer has the right to take reasonable steps to ensure Aryaka uses Personal Data in a manner consistent with applicable law and to stop and remediate any unauthorized use. Aryaka certifies that it understands and will comply with the foregoing restrictions.
The Early Access Services may incorporate artificial intelligence or machine learning technologies. Each Party will comply with all applicable laws and regulations governing the development, deployment, or use of artificial intelligence in connection with the Early Access Services, including applicable transparency and disclosure obligations. Customer acknowledges and agrees that Aryaka may use aggregated or de-identified data derived from the Early Access Services, including usage patterns, performance metrics, telemetry data, and technical logs, to train, improve, and develop Aryaka’s artificial intelligence and machine learning models, algorithms, and related products and services. Aryaka will ensure that any data used for such purposes has been processed in accordance with Section 9.2 such that it does not identify or permit re-identification of Customer or any Data Subject. Aryaka’s rights under this Section 15 will survive termination or expiration of the Agreement. In the event that new legislation or regulations are enacted that specifically govern the use of artificial intelligence, the Parties will cooperate in good faith to review and, if necessary, amend this EADPA to ensure continued compliance.
This EADPA will remain in effect for the duration of the Agreement and will automatically terminate upon the earlier of: (a) termination or expiration of the Agreement; or (b) Aryaka’s cessation of Processing Personal Data under the Early Access Services. Sections 9 (Return or Disposal), 10 (Audits; Inquiries), and 16 (Liability) will survive termination of this EADPA.
If any provision of this EADPA is held to be invalid or unenforceable by any court of competent jurisdiction, such holding will not invalidate or render unenforceable any other provision of this EADPAor any other contract between Customer and Aryaka. This EADPA supplements the Agreement. This EADPA will control in the event of any inconsistency between the Agreement and this EADPA. Any other provisions of or obligations under the Agreement that are otherwise unaffected by this EADPA will remain in full force and effect. If this EADPA, or any actions to be taken or contemplated to be taken in performance of this EADPA, do not or would not satisfy either Party’s obligations under the laws applicable to each Party, the Parties will negotiate in good faith upon an appropriate amendment to this EADPA.
A. LIST OF PARTIES
Data exporter(s):
Name: See Order Form or EA Agreement between Customer and Aryaka.
Address: See Order Form or EA Agreement between Customer and Aryaka.
Contact person’s name, position and contact details: See Order Form or EA Agreement between Customer and Aryaka.
Activities relevant to the data transferred under these Clauses: See Agreement between Customer and Aryaka.
Role: Controller
Data importer(s):
Name: Aryaka Networks, Inc.
Address: 4699 Old Ironsides Drive, Suite 470, Santa Clara, CA 95054 USA
Contact person’s position and contact details: Privacy Officer at [email protected].
Activities relevant to the data transferred under these Clauses: See Agreement between the Parties.
Role: Processor
B. DESCRIPTION OF TRANSFER
Categories of data subjects whose personal data is transferred:
Customer’s designated administrators and authorized users of the Early Access Services.
Categories of personal data transferred:
Account registration and contact information of designated administrators and authorized users (name, email address, job title). Technical identifiers necessary to operate the Early Access Services, including IP addresses, device identifiers, and network protocol data. Any additional Personal Data incidentally exposed to or collected by Aryaka through the operation of the Early Access Services (including through security inspection, logging, or caching functions) as described in Section 2.2 of this EADPA.
Sensitive data transferred (if applicable) and applied restrictions or safeguards:
None expected. However, any sensitive data that may be visible or exposed in Customer’s traffic flowing through the Early Access Services is incidental and dependent on the Customer’s use of those services.
The frequency of the transfer: Continuous during the EA Agreement term.
Nature of the processing:
Account management, authentication, logging, and performance analysis in connection with the Early Access Services, together with product development analysis, debugging, and feedback analysis.
Purpose(s) of the data transfer and further processing:
Provision of the Early Access Services for evaluation and testing, diagnosing and resolving issues, and improving and developing the Early Access Services based on performance analysis and Customer Feedback Data.
The period for which the personal data will be retained:
Personal Data will be deleted or returned within thirty (30) days of termination of the Agreement, unless applicable law requires storage by Aryaka. Derived or aggregated data will be permanently de-identified before retention.
For transfers to (sub-) processors, also specify subject matter, nature and duration of the processing: See description above.
C. COMPETENT SUPERVISORY AUTHORITY
The data protection authority where Customer is located is the competent supervisory authority.
Aryaka maintains various policies, standards, and processes designed to secure Personal Data. Following is a
description of core technical and organizational security measures implemented by Aryaka for the Early Access
Services.
Physical Access Controls
Aryaka implements and maintains measures designed to prevent unauthorized persons from gaining physical access
to Aryaka locations.
Technical Access Controls
Aryaka implements and maintains measures designed to prevent unauthorized persons from gaining access to
Aryaka’s data processing systems, including:
or in the cloud) with cloud-based volumetric DDoS attack prevention, and 24×7 Emergency Response Team
(ERT) support; and
Software Defined Wide Area Network (SD-WAN) appliance.
Data Access Controls
Aryaka implements and maintains measures designed to restrict access to its data processing system to
individuals who need such access within the scope and to the extent covered by their respective access
permission (authorization).
Job Controls
Aryaka implements and maintains measures designed to ensure that Personal Data being Processed in the
performance of the Early Access Services for the Customer is Processed solely in accordance with the
Agreement.
Availability Controls
Aryaka implements and maintains measures designed to protect Personal Data against disclosure, accidental or
unauthorized destruction or loss.
Early Access Environment Controls
In addition to the controls above, the Early Access environment will include:
integration, in which case isolation controls will be documented and provided to Customer;
services, maintained and updated throughout the Agreement term.
Google Cloud
Use: Sentiment Analysis
Sophos
Use: Data Loss Protection
Webroot
Use: Categorize and score domains and IP addresses
Azure AI (Promptshield)
Use: Input Risk Detection