What is Aryaka's Smart Hands Service?

Aryaka's Smart Hands Service provides global on-site technical support for network deployment, maintenance, and troubleshooting. Our certified engineers deliver expert assistance at customer locations worldwide, ensuring rapid deployment, efficient problem resolution, and comprehensive support for network infrastructure.

What geographic coverage does the Smart Hands Service provide?

Aryaka's Smart Hands Service covers 190+ countries with certified engineers available in major metropolitan areas and remote locations. Our global network of technical professionals ensures consistent service quality and rapid response times regardless of geographic location.

What types of services are included in Smart Hands?

Smart Hands services include network equipment installation and configuration, cabling and rack mounting, hardware replacement and upgrades, troubleshooting and diagnostics, preventive maintenance, inventory management, and coordination with third-party vendors. We support a wide range of networking and security equipment.

How quickly can Smart Hands engineers be deployed on-site?

Aryaka offers flexible response times based on customer requirements, ranging from same-day service in major metropolitan areas to 24-48 hours in remote locations. We provide guaranteed response time SLAs with clear escalation procedures and 24/7 availability for critical situations.

What qualifications do Smart Hands engineers have?

All Smart Hands engineers are certified professionals with industry-recognized certifications including CCNA, CCNP, JNCIA, JNCIS, and specific vendor certifications. They undergo rigorous training on Aryaka's solutions and follow standardized procedures to ensure consistent service quality and technical expertise.

How can I download the complete Smart Hands Service datasheet?

You can download the complete Aryaka Smart Hands Service datasheet from our website at https://www.aryaka.com/datasheet/smart-hands-service/. Simply provide your contact information to receive immediate access to the PDF with detailed service descriptions, coverage information, and SLA details.

Aryaka Smart Hands: On-Site Assistance For Seamless SD-WAN And SASE Deployment

Overview

Aryaka offers a range of networking and security services to help customers modernize, optimize, and transform their secure networking environment. Aryaka offers a suite of as-a service plans with Aryaka’s SD-WAN, Unified SASE and Advanced Security.

Aryaka Smart Hands is an add-on service to ensure seamless onboarding experience for customers.

Aryaka’s Unified SASE as a Service excels in meeting customer needs by addressing organizations’ key challenges. Our services help with reducing complexity, improving scalability, providing agility, offering performance and security without tradeoffs, and bridging a cybersecurity skills shortage by eliminating the need for organizations to manage separate networking and security solutions. Our as-a-service and choice of self-/co-/Aryaka-managed service provides seamless scalability, proactive updates, and simplified operations.

To help with configuration, activation, and implementation of Aryaka Services on-site, customers can choose the Aryaka Smart Hands Service.

Smart Hands Service Description

The Aryaka Smart Hands Service provides on-site and hands-on assistance for the configuration, activation, and implementation of the foundational Aryaka SD-WAN services at customer locations. The service ensures a frictionless deployment experience, allowing businesses to maximize the benefits of Aryaka’s solutions.

Key Features

On-Site Expertise: Deployment and activation support at customer locations.
Hands-On Assistance: Ensures smooth setup and operational efficiency.
Expert-Led Implementation: led by Aryaka’s experienced networking professionals.

Terms of Use

Add-on Service to Aryaka SD-WAN, Aryaka Unified SASE, Aryaka Advanced Security plans
Billed on an hourly basis
Designed for one-time engagements to support site activation and deployment.

Service (add-on)	Prerequisite Service Plan
Aryaka Smart Hands	Aryaka SD-WAN Aryaka Unified SASE Aryaka Advanced Security

Aryaka SD-WAN Features

secure sdwan
Secure SD-WAN

Global Connectivity

multi cloud
Multi-Cloud

wan optimization
WAN
Optimization

ai perform
AI> Perform

secure remote access
Secure Remote
Access

Aryaka Unified SASE Features

Everything in Aryaka SD-WAN plus

NGFW SWG
NGFW-SWG

IPS
IPS

Anti Malware
Anti-Malware

Aryaka Advanced Security Features

Everything in Unified SASE plus

CASB
CASB

DLP
DLP*

*Coming soon

About Aryaka

Aryaka is the leader in delivering Unified SASE as a Service, a fully integrated solution combining networking, security, and observability. Built for the demands of Generative AI as well as today’s multi-cloud hybrid world, Aryaka enables enterprises to transform their secure networking to deliver uncompromised performance, agility, simplicity, and security. Aryaka’s flexible delivery options empower businesses to choose their preferred approach for implementation and management. Hundreds of global enterprises, including several in the Fortune 100, depend on Aryaka for their secure networking solutions. For more on Aryaka, please visit www.aryaka.com.