Are you chasing multiple vendors to troubleshoot issues or paying too much for customer support? Then you haven’t experienced the customer-first culture at Aryaka and a service team that goes “above and beyond,” delivering the highest Net Promoter Scores (NPS) in the managed service provider industry.
VP of Global Infrastructure, World Fuel Services.
“We wanted to consume our network in the same way we consume the cloud, which is an as-a-service model, but at the same time, we wanted to make sure the company we worked with was culturally aligned to who we are and who we want to be. Those are the two core reasons we chose Aryaka.”Learn More >
Jan De Beule
Infrastructure Manager, Premium Sound Solutions.
Aryaka support? In one word: awesome! I don’t know where you get the people, but I have never met people who work that diligently, are dedicated and quick. And also, they think with the customer. We don’t have to specify what we want. If we explain what we want to do, they think with us to come up with a solution.
One of the key challenges in migrating from MPLS and legacy security to SD-WAN and SASE is the complexity and the availability of qualified resources to design, plan, deploy and maintain the new technology, not to mention the upfront capital outlay. Aryaka’s end-to-end managed service simplifies this process by offering an Opex-based as-a-service SASE and SD-WAN.
Aryaka stands out from telcos and managed service providers in multiple ways. Aryaka’s services are tightly integrated with our global network and technology platform. This allows us to offer a quality of service that is leaps and bounds better than other providers.
Aryaka offers last mile procurement and management for true an end-to-end connectivity. Integrated last-mile trouble ticketing and deep relationships with providers allow quicker problem resolution and identification of problems down to the hop level. Full automation and dynamic quality scoring - helps measure last-mile provider performance.
Multi-Level redundancies on device, network, and app-level ensure high reliability. Frequent software updates with fast reboot hardware ensure no downtime during upgrades and allow for overlapping site migrations. Proactive hardware replacements, capacity management, and circuit monitoring are built into the service.
Sophisticated, native provisioning and monitoring solutions like EagleEye, ANIT and MyAryaka provide millions of data points for AI-based proactive and predictive insights for problem management. Also includes automated scoring of last-mile service providers. The cloud-based platform provides transparency and network visibility to customers.
Aryaka’s service management happens in real-time, is flexible, and incorporates collaborative support models and service workflows. We follow an overlapping 24x7 shift model with dedicated support teams for core network, infrastructure, firewall and last-mile services. Our service model incorporates practices like Poka Yoke error prevention and continuous development and deployment (CI/CD) to ensure that we always provide top-notch quality to our customers.
Establish a secure perimeter for a distributed enterprise. Securing hybrid workers anywhere is fast and easy with our ready-to-go managed service.