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Job ID: 2113
Job Title: Manager IT
Location: Bangalore, India
This is a managerial role to manage End user support teams (IT Helpdesk and Desktop Support team) for Local IT Infrastructure at Aryaka Networks and Administer all the applications used by the end user.
The Service Manager has overall accountability for ensuring services are delivered in accordance with agreed business requirements, and managing the service lifecycle often in conjunction with a Service Team. Service Manager will be responsible enhancing the process compliance and also the overall efficiency of the end user support organization with IT Infrastructure group. This role is required to maintain the service quality and compliance by participating in periodic audits (internal as well as external)
Perform operational reviews and generate weekly, monthly, dashboards as well as relevant performance reports for the team.
WHO IS ARYAKA?
Aryaka is the industry leader in managed SD-WAN partnering with global enterprises to spearhead their WAN transformation initiatives. We are growing fast and expanding rapidly both in terms of customer growth as well as employee headcount.
Our global private network is transforming how enterprises connect worldwide to deliver enhanced performance for cloud and on-premises applications. Aryaka was named Leading Lights Company of the Year by Lightreading, recognized on LinkedIn’s Top 50 Industry Disruptors list and was named by IHS Markit as a top SD-WAN provider. Aryaka’s SD-WAN as a Service is deployed by more than 800 global enterprises in 63 countries, including the biggest names in almost every vertical, such as Cigna (healthcare), HMS Host (retail), Samsung (manufacturing), and Skullcandy (manufacturing). Aryaka is looking for experienced product marketing and product management professionals to capitalize on its recent momentum, expand market penetration, and drive enterprise sales in the next phase of growth.
HOW TO APPLY:
If interested, please click here to Easy Apply from LinkedIn.
Aryaka Networks, Inc. is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.