How Global SD-WAN Improves Video and Voice Performance Worldwide

Unified Communications as a Service (UCaaS)

Unified Communications as a Service (UCaaS) is an increasingly popular way to bundle the most critical communications and collaboration tools into one full-function platform, but if you have used UCaaS to support customers and partners overseas, chances are you have experienced:

  • Poor quality voice connections
  • Dropped calls
  • Faltering video links
  • General frustration

UCaaS typically combines Internet-based calling, video conferencing, messaging and collaboration tools, but UCaaS’ reliance on the public Internet can be problematic.

In a given region of the US where the Internet connection quality is dependable, standard UCaaS might suffice. For organizations with overseas operations, the Internet will involve a patchwork quilt of service providers and the inevitable network congestion, dropped packets and latency will greatly degrade the user experience.

That’s why Aryaka recently partnered with 8×8 Cloud Communications to deliver a truly differentiated UCaaS experience, a service that provides unparalleled voice and video quality for global organizations.

Aryaka SmartCONNECT with 8x8 Communication Cloud

The partnership combines 8×8’s Cloud Communications UCaaS offering with Aryaka’s Global SD-WAN, providing the best of both worlds. All of the voice, video and data tools bundled into 8×8’s UCaaS platform ride Aryaka’s global private network instead of getting shunted off to the best-effort public Internet. Voice, video and data are optimized for global transport and user experiences rival those of domestic, regional connections.

Earlier this year, Platform Specialty Products deployed the combined 8×8-over-Aryaka solution to improve communications and collaboration capabilities for employees.

“Prior to deploying 8×8 and Aryaka, our remote locations experienced WAN performance issues, including dropped calls when attempting to connect to offices around the world,” said Dustin Collins, Vice President of Global Infrastructure Services at Platform Specialty Products. “Post deployment, Platform Specialty Products no longer experiences dropped calls, and voice quality has improved immensely. As a result, our team is more productive and less frustrated. With such noticeable improvement in network and communications quality, we’re looking to implement the solution in several locations in Latin America and Asia.”

The combined solution from Aryaka and 8×8 delivers the promise of UCaaS for global organizations, optimizing and securing your critical voice and video communications over a private WAN backbone. Now you consume the offerings as services, relieving you of the need to build and manage your own infrastructure.

The promise of the UCaaS, Cloud & SaaS delivered to your door – Aryaka. Download our free data sheet, to learn how Aryaka and 8×8 can enhance your international communications.

About the author

Jig Ruparel
Jig Ruparel is the Principal Strategic Architect at Aryaka. He has over 15 years of experience mentoring existing system engineers and solutions architects on best practices for global network deployment. He has held senior advisor, architect, and consultant roles with some of the leading cloud and SaaS, SDN, and ERP providers in the industry.